Shipping policy

Shipping is free on every order. We currently ship within the United States only.

Timing. Orders are processed within 1–3 business days. Shipping takes 3–10 business days. You'll receive a tracking number by email as soon as your order ships.

Address changes. Need to change your shipping address? Email us at hello@shopkeld.com as soon as possible with your order number — we can update the address if the order hasn't shipped yet.

Delayed or lost packages. If your tracking hasn't updated or your package appears lost, email hello@shopkeld.com with your order number and we'll investigate with the carrier and make it right.

Damaged in transit. If your order arrives damaged, email a photo to hello@shopkeld.com within 7 days of delivery and we'll ship a free replacement — no return needed.

Questions. hello@shopkeld.com — we reply within one business day.